Privacy Policy

Last updated: April 2025

1. Who We Are

Forever Accounting ("we", "us", "our") is an accounting practice based in Glasgow and Edinburgh, Scotland. We are the data controller for personal data collected through this website and in the course of providing our services.

Contact: info@foreveraccounts.com | 07401573823

2. What Data We Collect

We may collect and process the following personal data:

  • Contact information — name, email address, telephone number
  • Enquiry details — information you provide in our contact or lead generation forms
  • Financial information — provided by clients as part of the accounting services we deliver
  • Usage data — how you use our website (via essential cookies only — no analytics tracking)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your enquiries and provide quotations
  • To deliver the accounting, tax and related services you have engaged us for
  • To comply with our legal and regulatory obligations (including HMRC requirements)
  • To maintain our business records

We do not use your personal data for marketing purposes without your explicit consent, and we never sell your data to third parties.

4. Legal Basis for Processing

We process your personal data under the following legal bases (UK GDPR Article 6):

  • Contract — processing necessary for the performance of our accounting services contract with you
  • Legal obligation — processing necessary for compliance with HMRC, Companies House and other regulatory requirements
  • Legitimate interests — processing necessary for our legitimate business interests (responding to enquiries, maintaining records)
  • Consent — where you have explicitly consented (e.g. cookie acceptance)

5. Cookies

This website uses essential cookies only. These are strictly necessary for the website to function and cannot be disabled. We do not use:

  • Analytics or tracking cookies (e.g. Google Analytics)
  • Advertising or targeting cookies
  • Third-party social media cookies

The essential cookies we use include a session cookie to remember your banner dismissal preference (sessionStorage) and a localStorage item to remember your cookie consent. These contain no personal data.

6. Data Sharing

We may share your personal data with:

  • HMRC — as required for tax filing and compliance
  • Companies House — for statutory filing obligations
  • Software providers — Xero, Sage, Moneysoft, IRIS Elements (as data processors under appropriate agreements)

We do not share your data with any third party for marketing or commercial purposes.

7. Data Retention

We retain client financial records for a minimum of 7 years following the end of the tax year to which they relate, in line with HMRC requirements. Enquiry data from non-clients is deleted within 12 months if no engagement follows.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Access — to request a copy of the personal data we hold about you
  • Rectification — to request correction of inaccurate data
  • Erasure — to request deletion of your data (subject to legal retention obligations)
  • Restriction — to request we restrict processing of your data
  • Portability — to receive your data in a portable format
  • Objection — to object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@foreveraccounts.com. We will respond within 30 days.

9. Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Continued use of this website following any changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related queries, please contact us:

07401573823 WhatsApp